Help, Information & Documentation
For GPS setup information, please see our online HELP.
What are our upgrade/update
Generally updates are free for
one year and we do offer some upgrades. You can continue to receive updates through the "additional year of updates" which is really a subscription. That provides all updates that we release during the time period and you can skip a year or a month and it's still the same price (currently $10/year). More info.
Will these maps work
with your GPS?
Probably if it's a Garmin or Lowranceunit
that supports mapping - please see our
Do these maps support automatic
Yes, on Garmin units our maps are fully routable and will provide turn by turn directions on the trail. Lowrance units do not support this feature.
MapSource crashes now that I uninstalled the
old version of the VVMapping maps, what should I do?
The uninstaller process does
not work consistently well with our maps. The solution is
to install the current
version of our maps, it will put in the
missing files that are causing the crash. The good news is
that each upgrade only updates the necessary files and deletes
old ones; there are no "unused" files from the
old version left on your computer and so no need to uninstall
them (they are already gone). If the problem persists, please contact
us and we'll gladly
help solve things.
Can the maps be downloaded over
the Internet or do you need to wait for the CD in the
Maps purchased online can generally
be downloaded immediately after purchase (when using credit card
or similar electronic payment). Most of the map installers are
pretty big - 500+ megabytes - and can take a very long time
Is the memory card included?
Yes, all of our GPS maps include
online download, preloaded microSD memory card with SD Adaptor (fits little and bigger slots), printed instructions.
Can you load different map products
at the same time? How about with a unit with maps already loaded
Yes you can on both accounts, but only one map should be enabled at a time. Our maps are designed to be the dominant map and will usually be the only one displayed even if other maps are also on.