Help, Information & Documentation
What are our upgrade/update
policies?
Generally updates are free for
one year and we do offer some upgrades. More info.
Will these maps work
with your GPS?
Probably if it's a Garmin unit
that supports mapping - see our
list. We've not hit a Garmin that didn't work yet. We have
maps available for Lowrance units for MI ORV as well as Snowmobile, contact
us if you are interested.
Do these maps support automatic
routing?
Yes, on Garmin units and select
maps. Our MI ORV GPS maps are fully routable; the MI Snow and
Snow + ORV have only the snowmobile trails routable (full road
routing on the latter is expected in May/June of 2010).
We also have a page dedicated
to routing information.
HELP! MapSource is crashing after
I installed your maps, how do I fix this?
Your copy of MapSource
probably needs to be updated to
handle our latest map features. You can get this update from
Garmin's web site (free). A copy of the updater is also on
the CD you received in the folder "Bonus Files" in
the
"Program Updates" folder. See Garmin's
site for a direct download.
MapSource crashes now that I uninstalled the
old version of the VVMapping maps, what should I do?
The uninstaller process does
not work consistently well with our maps. The solution is
to install the current
version of our maps, it will put in the
missing files that are causing the crash. The good news is
that each upgrade only updates the necessary files and deletes
old ones; there are no "unused" files from the
old version left on your computer and so no need to uninstall
them (they are already gone). If the problem persists, please contact
us and we'll gladly
help solve things.
Can the maps be downloaded over
the Internet or do you need to wait for the CD in the
mail?
Maps purchased online can generally
be downloaded immediately after purchase (when using credit card
or similar electronic payment). Most of the map installers are
pretty big - 50 to 250 megabytes - and can take a very long time
to download over dial-up.
Is the CD included if the memory
card is chosen?
Yes, all of our GPS maps include
online download, CD, printed instructions and printed map (either
detailed or overview).
Can you load different map products
at the same time? How about with a unit with maps already loaded
on it?
Yes you can on both accounts,
but the other map products must be hidden/disabled to see the
VVMapping maps. Here are basic instructions (PDF)
on how to do this.
Installation help (PDF)
for the microSD cards.
Documentation
(PDF) for installing and using our GPS maps, also included on
CD.
Instructions on how
to install the maps (Southern Michigan specific but applies
to the other products as well).